Returns & Refunds
Refund & Returns Policy
Because each print is made to order, all sales are final and returns or exchanges are not accepted. However, we want you to be happy with the quality of your order and will assist with items that arrive damaged or have a printing defect.
Damaged or Defective Orders
If your order arrives damaged or there is an issue with the print quality, please contact us as soon as possible after receiving your order.
To request a refund, please provide:
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Your order number
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A brief description of the issue
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Clear photos showing the damage or print-quality issue
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Photos of the packaging if the item was damaged during shipping
Once the information has been reviewed and the issue is confirmed, a refund may be issued to your original payment method.
Examples of qualifying issues may include:
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Prints damaged during shipping
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Creased, torn, or otherwise damaged prints upon arrival
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Significant printing defects
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Incorrect or visibly defective print production
Returns & Exchanges
Because our prints are produced specifically for each order, we do not accept returns or exchanges for change of mind, incorrect size selection, or other customer preference reasons.
Please carefully review the selected print, size, and other order details before completing your purchase.
Color & Appearance
Please note that colors may appear slightly different in person than they do on a computer, phone, or tablet screen due to differences in display settings. Minor variations in color are not considered printing defects.
Incorrect or Incomplete Addresses
Customers are responsible for providing an accurate and complete shipping address at checkout. We are unable to guarantee refunds for orders that cannot be delivered due to an incorrect or incomplete address provided when the order was placed.
Refund Processing
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
If your order arrives damaged or you believe there is a problem with the print quality, please contact us through our Contact page with your order information and photos of the issue. We will review your request and work to resolve the problem.